{"id":14,"date":"2022-08-11T07:19:46","date_gmt":"2022-08-11T07:19:46","guid":{"rendered":"https:\/\/rolda.ro\/magazin\/?page_id=14"},"modified":"2024-06-14T08:45:20","modified_gmt":"2024-06-14T08:45:20","slug":"politica-returnare","status":"publish","type":"page","link":"https:\/\/rolda.ro\/magazin\/politica-returnare\/","title":{"rendered":"Politica de returnare"},"content":{"rendered":"<p>[vc_row][vc_column][vc_column_text]<\/p>\n<h3><strong>Politica de returnare<\/strong><\/h3>\n<p>[\/vc_column_text][vc_column_text]Site-ul <a href=\"https:\/\/rolda.ro\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>https:\/\/rolda.ro<\/strong><\/span><\/a> \u0219i subdomeniile sale (magazinul online) ofer\u0103 clien\u021bilor s\u0103i posibilitatea de returnare a produselor conform politicii interne \u0219i a legisla\u021biei \u00een vigoare.[\/vc_column_text][vc_column_text]<\/p>\n<p>Produsele achizi\u0163ionate (altele dec\u00e2t cele personalizate sau comandate de pe site-uri ter\u021be) se pot returna conform\u00a0O.U. 34\/2014. Acestea vor fi returnate \u00een ambalajul original \u015fi \u00een aceea\u015fi stare \u00een care au fost recep\u0163ionate, \u00een termen de 14 zile calendaristice de la primire, f\u0103r\u0103 penalit\u0103\u0163i \u015fi f\u0103r\u0103 invocarea vreunui motiv.<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>Ne rezerv\u0103m dreptul de a refuza un retur \u00een cazul \u00een care criteriile de retur nu sunt \u00eendeplinite \u00een \u00eentregime.<\/p>\n<p>[\/vc_column_text][vc_column_text]Cump\u0103r\u0103torul poate solicita returnarea produselor \u00een urm\u0103toarele situa\u021bii:<\/p>\n<ul>\n<li>Coletele prezint\u0103 deterior\u0103ri severe;<\/li>\n<li>Produsele au fost livrate \/ facturate gre\u0219it. Livrarea altor produse dec\u00e2t cele solicitate trebuie semnalat\u0103 \u00een maxim 48 ore de la primirea coletului. Cump\u0103r\u0103torul poate solicita returnarea acestuia pentru \u00eenlocuire, iar dac\u0103 produsul nu mai este pe stoc, poate opta pentru \u00eenlocuire sau rambursarea integral\u0103 a contravalorii. Daca se agreeaz\u0103 \u00eenlocuirea cu un produs de o valoare mai mare, va pl\u0103ti diferen\u021ba, respectiv dac\u0103 valoarea este mai mic\u0103, va primi o rambursare par\u021bial\u0103 p\u00e2n\u0103 la valoarea produsului \u00eenlocuitor. Costurile de retur \u0219i de transport pentru produsul \u00eenlocuitor, dac\u0103 este cazul, sunt suportate de client.<\/li>\n<li>Cump\u0103r\u0103torul are dreptul s\u0103 notifice \u00een scris V\u00e2nz\u0103torului c\u0103 renun\u021b\u0103 la cump\u0103rare, f\u0103r\u0103 penalit\u0103\u021bi \u015fi f\u0103r\u0103 invocarea unui motiv, \u00een termen de 14 zile de la primirea produsului. \u00cen acest caz, cheltuielile directe de returnare a produselor vor c\u0103dea, conform legii, \u00een sarcina Cump\u0103r\u0103torului.<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text]Produsele trebuie s\u0103 fie returnate \u00een ambalajul original, cu factura ata\u0219at\u0103, s\u0103 nu prezinte urme de uzur\u0103 fizic\u0103 sau deteriorare.[\/vc_column_text][vc_column_text]<strong>Produsele personalizate nu pot fi returnate.<\/strong><br \/>\nTe rug\u0103m s\u0103 ai \u00een vedere c\u0103 aceste produse sunt create dup\u0103 configura\u021biile specificate de tine, deci nu pot fi schimbate sau returnate.[\/vc_column_text][vc_column_text]Produsele comandate de pe site-uri terte partenere (Printoteca, Worthwearing) nu pot fi returnate.[\/vc_column_text][vc_column_text]\u00cen cazul exercit\u0103rii dreptului legal de returnare a produsului, rambursarea contravalorii acestuia se va face prin virament bancar \u00een contul indicat de Cump\u0103r\u0103tor \u00een cel mult 14 de zile de la primirea produsului returnat.[\/vc_column_text][vc_column_text]Magazinul online ROLDA este creat pe platforma WooCommerce. Te rug\u0103m s\u0103 cite\u0219ti Politica de confiden\u021bialitate WooCommerce\/Automatic <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/automattic.com\/privacy\/\" target=\"_blank\" rel=\"noopener\">aici<\/a><\/strong><\/span>.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Politica de returnare [\/vc_column_text][vc_column_text]Site-ul https:\/\/rolda.ro \u0219i subdomeniile sale (magazinul online) ofer\u0103 clien\u021bilor s\u0103i posibilitatea de returnare a produselor conform politicii interne \u0219i a legisla\u021biei \u00een vigoare.[\/vc_column_text][vc_column_text] Produsele achizi\u0163ionate (altele dec\u00e2t cele personalizate sau comandate de pe site-uri ter\u021be) se pot returna conform\u00a0O.U. 34\/2014. Acestea vor fi returnate \u00een ambalajul original \u015fi \u00een aceea\u015fi stare [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politica de returnare - ROLDA Magazin<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rolda.ro\/magazin\/politica-returnare\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de returnare - ROLDA Magazin\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Politica de returnare [\/vc_column_text][vc_column_text]Site-ul https:\/\/rolda.ro \u0219i subdomeniile sale (magazinul online) ofer\u0103 clien\u021bilor s\u0103i posibilitatea de returnare a produselor conform politicii interne \u0219i a legisla\u021biei \u00een vigoare.[\/vc_column_text][vc_column_text] Produsele achizi\u0163ionate (altele dec\u00e2t cele personalizate sau comandate de pe site-uri ter\u021be) se pot returna conform\u00a0O.U. 34\/2014. 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